Accessibility is about people first
Standards matter, but the real goal is making services usable for people with different needs, contexts, and lived experiences.
Accessibility work that starts with people and holds up in real delivery.
IncluD helps organisations build digital experiences more people can use. We combine accessibility expertise, lived experience insight, and practical delivery support so teams can make progress with clarity and confidence.
Trusted by government, enterprise, and digital teams working in complex environments.
What we believe
Our approach is grounded in principles that keep accessibility practical, human, and sustainable.
Expertise and lived experience belong together
Technical assessment and lived experience testing are strongest when combined. One without the other leaves blind spots.
Practical progress beats performative compliance
We focus on actions teams can implement and sustain, not documentation that looks good but changes little.
Accessibility is a capability
Lasting outcomes come from embedding accessibility into decision-making, design, engineering, and governance.
How we work
Our method is structured, collaborative, and adapted to your delivery context. We help teams move from uncertainty to confident action without adding unnecessary process.
Understand context
We learn how your teams deliver, where risk sits, and what good needs to look like for your organisation.
Evaluate barriers
We assess experiences against standards and real-world usability expectations, with clear evidence.
Prioritise action
We translate findings into practical remediation priorities your team can implement in real workflows.
Embed capability
We support teams to lift accessibility maturity so progress continues beyond a single projec
Who we support
We work with organisations that need accessibility outcomes to be practical, defensible, and sustainable.
Government departments and agencies
Enterprise digital and product teams
Regulated and procurement-led programs
Design and engineering partners delivering public-facing services
WHY INCLUD EXISTS
We built the IncluD platform because everyone deserves a web that works for them. Behind every accessibility issue is a person locked out of something the rest of us take for granted: booking a ticket, paying a bill, applying for a job. When we make it easier for organisations to get accessibility right, we make the web work for everyone. That is why IncluD exists.
- Simon Turk
- Co-founder
- IncluD
Accessibility is better when we work together.
We combine accessibility expertise, practical experience and human perspective to help organisations make digital experiences more inclusive — and build the capability to keep them that way.
Frequently asked questions
Who is IncluD?
IncluD is an Australian-owned digital accessibility company. Our team combines accessibility specialists, WCAG 2.2 expertise and testers with lived experience of disability, working with Australian organisations from first audit to ongoing monitoring.
What makes IncluD different?
Lived experience is built into how we work, not bolted on. Alongside expert review and automated testing, real assistive technology users test real journeys on your website or app. And we are consultants, not a widget: we fix the actual barriers, we do not paper over them.
Where does IncluD work?
We are Australian-based and work with organisations across Australia, and with Australian companies expanding overseas, including into the US, where accessibility expectations and legal exposure are higher.