Accessibility Statement for IncluD.com.au
Our Commitment to Accessibility
At IncluD, we are committed to creating digital experiences that are inclusive and accessible to all people.
We believe everyone — regardless of ability, device, or environment — should have equal access to information, functionality, and services online.
This website has been designed and developed with accessibility in mind, following best practices recommended by IncluD, an Australian accessibility consultancy dedicated to transforming the digital landscape through inclusive design.
Accessibility Standards Applied
Our goal is to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA — the current international standard for web accessibility.
Accessibility has been evaluated using a combination of:
- Automated accessibility testing
- Manual expert review by IncluD’s accessibility specialists
- Assistive technology testing, including screen readers, keyboard navigation, and text resizing tools
This ensures a balanced, practical, and user-focused assessment of accessibility compliance.
Continuous Improvement
Accessibility is an ongoing commitment.
We regularly review and update this website to maintain compliance as technologies and standards evolve.
Our content authors and developers receive ongoing training on accessible design, ensuring that new or updated content continues to meet WCAG requirements.
This website is also continuously monitored using IncluD’s automated scanning platform.
Accessibility checks run on a regular schedule to identify new or recurring issues as content changes.
Any issues detected are automatically logged and triaged for review by IncluD’s accessibility experts, ensuring timely resolution and ongoing compliance.
When new accessibility issues are identified, we prioritise fixing them as soon as possible.
Known Accessibility Limitations
We aim for full compliance with WCAG 2.2 Level AA, but acknowledge that some content may not yet meet this standard.
Known limitations may include:
- Certain third-party content or documents (e.g., embedded videos, PDFs, or maps) that are outside our direct control
- Occasional issues introduced through new features or design updates
We are actively working to address these issues and welcome feedback from users to help identify and resolve any accessibility barriers.
Feedback and Contact Information
We value your feedback.
If you encounter any accessibility barriers while using this website or need information in an alternative format, please let us know.
You can contact us at:
📧 Email: simon@includ.com.au
💬 Online form: Contact Us
We aim to respond to all accessibility-related requests within three business days.
Testing and Verification
This accessibility statement was last reviewed on 24th October 2025.
Accessibility audits and evaluations were conducted by IncluD, using a combination of automated tools and expert manual review.
IncluD’s assessments are based on the WCAG 2.2 success criteria and include user testing with assistive technologies to validate real-world accessibility.
Legal and Policy Framework
In Australia, accessibility obligations are supported under the Disability Discrimination Act 1992 (Cth), which requires equal access to goods, services, and information — including online content.
This accessibility statement reflects our commitment to meeting those obligations and to supporting the principles of inclusive design outlined by the Australian Human Rights Commission and the Australian Government Style Manual.
