The IncluD Way

At IncluD, we help digital, design, and development agencies make accessibility a natural part of every client project — not a last-minute fix.

Our connected services — CoLab, Verify, Lived, and Monitor — embed inclusion into your workflow from concept to launch, so your team can deliver accessible, inclusive digital experiences with confidence.

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IncluD CoLab

Your Team, Our Expertise. Collaboration From The Start.

Agencies often know accessibility matters — but not how to build it in.

With IncluD CoLab, our experts work shoulder-to-shoulder with your designers and developers, embedding accessibility from concept to code. We help you prevent issues before they appear, saving costly rework and boosting your clients’ trust.

What you get

  • Accessibility workshops for your team and clients - Build understanding and shared language through interactive sessions tailored to your workflows and goals.
  • UX and design accessibility reviews - Evaluate Figma files and wireframes to identify potential barriers before they reach production.
  • Inclusive design recommendations - Translate accessibility standards into practical design guidance that enhances usability for everyone.
  • Pre-development accessibility planning session - Define accessibility requirements and acceptance criteria before a single line of code is written.
  • In-sprint development testing and staging reviews - Test accessibility throughout development to catch and resolve issues early in the build process.
  • Developer support and handover guidance - Ensure code handovers include clear accessibility notes, patterns, and knowledge transfer for future maintenance.

IncluD Verify

Confidence Through Clarity. Auditing That Drives Action.

Once your client’s site is built, most agencies struggle to prove it’s actually accessible.

IncluD Verify solves that — providing accurate WCAG audits plus clear, client-friendly explanations of what to fix, why it matters, and how to achieve certification.

What you get

  • Comprehensive WCAG 2.2 AA audit - A detailed evaluation of pages, templates, and components against accessibility success criteria.
  • Automated and manual accessibility testing - Combine the efficiency of automated scanning with human judgment for accurate, actionable insights.
  • Assistive technology and user simulation testing - Validate experiences using screen readers, keyboard navigation, magnifiers, and more.
  • Clear, prioritised remediation guidance - Each issue includes impact explanations and step-by-step recommendations to support your developers.
  • Accessibility Statement and certification badge - Receive a public statement and IncluD verification badge to communicate your commitment to inclusion.
  • Optional re-audit for post-remediation verification - Confirm fixes are effective and ensure ongoing compliance with updated reports.

IncluD Lived

Real People. Real Barriers. Real Insight

Automated tests and WCAG audits tell you what’s wrong.

Lived-experience testing shows you why it matters.

With IncluD Lived, people with a lived experience of disability and assistive technology test the journeys that matter most — navigation, onboarding, checkout, dashboards, authentication, forms and more.

This human-centred layer uncovers friction points no tool can detect, revealing how your digital experience feels to the people who rely on accessibility the most.

What you get

  • Testing by users of assistive technologies - Gain insights from real people using screen readers, magnifiers, voice control, and other assistive tools, uncovering barriers automated checks can’t detect.
  • Real-world usability feedback - Understand how people with lived experience actually interact with your site or app in everyday scenarios.
  • Qualitative insights & quotes you can share with clients - Receive authentic, anonymised participant statements that help you communicate the human impact of accessibility issues.
  • Friction mapping across key flows - Get a clear breakdown of where users struggle most, showing exactly which steps need attention and why.
  • Optional curated audio/video excerpts for stakeholder alignment - Access powerful, concise clips that bring accessibility challenges to life for designers, developers, and decision-makers.
  • Optional playback workshop with your team or client - Walk through the findings together in a guided session to ensure everyone understands the issues and agrees on next steps.

IncluD Monitor

Accessibility isn’t a milestone — it’s a commitment.

After launch, accessibility can fade — content changes, new features roll out, WCAG updates, and regressions appear.

IncluD Monitor helps you stay ahead, maintain compliance, and build retained value for clients.

What you get

  • Scheduled automated scans with alerting - Regular checks identify new or recurring accessibility issues as your content and code change.
  • Real-time dashboards and performance tracking - View accessibility scores, issue trends, and progress over time in one central place.
  • Manual spot checks for new content or updates - Periodic human review complements automation to maintain quality and accuracy.
  • Regression testing across versions - Detect when previously fixed issues reappear during future updates or deployments.
  • Accessibility trend and KPI reporting - Track your accessibility maturity and performance across teams, projects, or departments.
  • Ongoing guidance and support - Access expert advice to interpret findings, resolve issues, and maintain WCAG compliance.

Accessibility Starts With One Step. Let’s Take It Together.

IncluD helps your agency build accessibility into every client engagement — from the first design review to ongoing monitoring and certification renewal.

We make accessibility easier to sell, deliver, and maintain — so your clients win, and your agency leads.

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